7 The Solution: The Users
Users can securely access and share project process information and deliverables any time from any location. All they need to get started is a user ID and password. Once logged in they can discover their roles and responsibilities, share information and collaborate, work on deliverables, manage issues and risks, better leverage existing vendor tools, and review real-time progress reports.
Everyone easily participates with PIEmatrix. The users should be all project stakeholders, including, but not limiting to, project team members, business users, executive management, third-party consultants, and offshore producers. The following is a small sampling of who might access your PIEmatrix projects within the IT or engineering department.
The CEO, CFO, CIO, and other directors gain direct value from PIEmatrix by having real-time portfolio reports at their fingertips from any web browser. The Dashboard will include views to process progress, issues, and timeline status. This governance of progress will provide more predictability.
The Project Management Office (PMO) can use PIEmatrix as their utility and platform to more easily create, foster, and manage enterprise best practices. Many PIEmatrix customers will have the PMO lead the ownership of introducing and managing content for IT and other departments.
The business owner or project sponsor can stay on top of their project's business objectives and ensure these needs are threaded throughout the project lifecycle. They have instant views to the progress as it relates to processes and can ensure business team members, or end users, are collaborating with the implementation team to provide feedback and reduce risk of usability and value failure.
The program director has the ability to mange multiple projects processes. Project managers can select which enterprise best-practice to use for their project, align team members, select the best vendor tools to leverage, and then more easily manage process progress and mitigate issues. Team leads will be able to look at the bigger picture of the project while zeroing in on their own team productivity.
All of these users can spend less time in meetings since they have real-time information at their fingertips and when they do meet they don't need to spend time updating each other, but rather be more productive with tackling issues and moving forward.
The business analysts can better understand their responsibilities, enhance collaboration between business and IT, and ensure requirements are defined, implemented, and transitioned to the final end product as defined by business.
The application or systems architects can be better plugged in with the other team members to ensure the structure and foundation is better designed, implemented, and tested.
The developers can better understand their code needs by having easy access to the requirements and design specifications, as well as access to continuous end user feedback.
PIEmatrix can contain a separate layer for quality assurance including functional and performance testing, tuning, and business availability monitoring. These processes can easily be linked with other layer process steps like business requirements definitions and development to ensure an end-to-end life-cycle collaborative environment.
Compliance auditors can easily define regulation best practice steps and ensure project procedures are being followed. Example layers could be risk management and Sarbanes-Oxley compliance.
The production team can have their own layer of best-practice process steps to manage and execute their deliverables as they relate to the implementation life-cycle. They can also structure their own post-product PIE Template standards for ongoing maintenance and optimization leveraging service methodologies, such as ITIL standards.
Large projects often include expert teams from third-party system integrators or contract consultants. With PIEmatrix, your organization's employees can be on the same page with the vendor employees as they implement a project together.
The best-practice content can be from your organization, the vendor, or a combination of the two. You can assign visibility rights and easily allow parties to have views to process steps, roles, and shared deliverables.
Onshore and offshore teams can better collaborate across the globe. Enhanced communications will ensure everyone is on the same page, speaking the same project language, thus increasing the ROI of offshore (or near-shore) value.
